Insurance & Billing

Spring waiver period is over


The Business Office accepts payment by cash, checks, Visa, MasterCard, American Express, Discover and the Carolina Card. Payment is expected at the time of service.


Student Health Services can file claims for services rendered with the University-sponsored health plan, AIG, and most other insurance carriers. We are not in-network for any insurance provider except the University-sponsored health plan. At this time we cannot file claims with Medicaid or Medicare. For questions regarding insurance claims filing, please call the business office at 803-777-3174.

Our on-campus pharmacy processes claims for most insurance plans.

University-sponsored Student Health Insurance Plan through AIG

Spring/summer 2016 coverage period:
USC students: January 6 – August 14, 2016
USC Medical School students: January 2 – July 31, 2016
Note: AIG does not offer extended coverage (Cobra) after graduation.

AIG Contact Information
1-888-722-1668 AIG customer service
Insurance website:
Insurance email:

To view detailed benefits regarding the Student Health Insurance Plan, visit the student insurance website at On the right side of the screen, select South Carolina and your institution. Once on your institution’s page, click Benefits (Plan Summary) and then click on the 2015-2016 brochure.

Enrollment for spouses and dependents
Students who are enrolled in the university plan may also enroll spouses and dependents under the plan by paying AIG directly.  

Vision Care**
Students are allowed a $300 vision care benefit per policy year. A $15 office visit will apply. See page 11 of the AIG insurance brochure for additional vision benefits.

Dental Care**
AIG will reimburse 100 percent of R&C preventative services. This includes a yearly bite-wing x-ray, oral exam limited to two per policy year, biopsy of oral tissue and Prophy-Adult – limited to one procedure per six month period.  See page 10 of the AIG insurance brochure for additional dental benefits.

Maternity Coverage 
Paid the same as any other sickness.

Insurance cards
Students may log in to their account with AIG at and under “Student Options,” print, request a replacement card or have a card emailed to the email address on file with AIG.

Carry your insurance card with you at all times in case of an emergency.

**Students will be responsible for paying vision and dental providers at time of service and can then bring their paid receipts and walk-out statements to the Business Office at the Thomson Student Health Center for filing with AIG. AIG will reimburse the students for vision and dental appointments.