Patient Rights & Responsibilities
Your rights
To be treated with respect, dignity, and consideration of the individual patient's values and beliefs.
To be free from mental, physical, sexual, and verbal abuse, neglect, and exploitation while under the care of the Health Center.
To receive the best care available for your problem, without regard to national origin, race, age, gender, religious beliefs, sexual orientation, disability, or illness.
To know the identity and professional status of individuals providing your care.
To obtain from the provider, to the degree known, information concerning your diagnosis, treatment, and prognosis.
To be informed about the outcomes of your health care, including unanticipated outcomes.
To have your pain assessed, treated and managed appropriately.
To participate in decisions involving your health care and in resolving conflicts about care decisions.
To refuse care, treatment, or services in accordance with law and regulation and to be informed of the medical consequences of such action.
To refuse participation in research studies.
To confidential treatment of disclosures and records, and to approve or refuse the release of such information, except where release is required by law.
To a safe and accessible environment.
To receive an itemized statement of the services provided by the Health Center, and information about fees and payment policies upon request.
To voice concerns and/or recommend changes in policies and services.
To request a referral to another health care provider for a second opinion concerning your health issues.
To request a change in your health care provider at Thomson Student Health Center if you are not satisfied with the care you received.
Your responsibilities
To provide, to the best of your ability, accurate and complete medical history and other information needed to assure your proper evaluation and treatment.
To communicate to your health care provider if your condition worsens or does not follow the expected course.
To be responsible for taking prescribed medications properly and not sharing your medication with others.
To follow treatment plans recommended by your provider and to ask questions or discuss concerns with the provider when you do not understand or agree with the plan of treatment.
To be respectful and considerate of other patients, the Student Health Services staff and facility.
To keep appointments reliably and promptly or to notify the Student Health Services when you are unable to keep your appointment.
To fulfill financial obligations for your care in a timely manner.
To be familiar with your health insurance coverage and provide information necessary for appropriate provider referral, if needed.
