1.1 Students register online at www.ticketreturn.com/sc for student tickets to regular season football and men’s and women’s basketball home games. [Online registration for NCAA men’s and women’s basketball tournaments and football bowl games is determined on a game-by-game basis.]

1.1.1 Students login initially using the network username and password "Guest". After their initial login students will be asked to change their password, so that it is unique to their account.

1.1.1.1 Students who have lost or misplaced their Carolina Card can get a replacement ID at the Carolina Card office in the Russell House for $25. For additional information go to their website http://carolinacard.sc.edu or call 803-777-1708

1.1.2 Currently enrolled, full-time, fee-paying USC students are eligible to receive one (1) ticket to each football and men’s and women’s basketball home games.

1.2 Students have secure, personal accounts from which to: (a) manage their account information, (b) track their attendance history, (c) view their Loyalty Point total (see 3.0 for details), (d) print their ticket and (e) cancel a previously claimed ticket.

1.2.1. Students can elect to receive an automatic email reminder at the beginning of each ticket registration period by checking the "reminder email" button under their Student Status information on the Student Information page of www.ticketreturn.com/sc

1.2.2. By registering for tickets, students consent to receiving emails related to their ticket requests. Students can elect to opt-out of receiving additional emails regarding athletics events by checking the "disable emails" button under their Student Status Information on the Student Information page of www.ticketreturn.com/sc. Students will then only receive those emails related to their ticket requests (e.g. email notification of being awarded a ticket, being placed on the waitlist, etc.).

1.3 Registration for each football and men’s and women’s basketball home game is open for two (2) days. There is no advantage to being the first student to register, nor is there a disadvantage to being the last student to register.

1.4 When the number of students that register is fewer than the number of tickets available, all registered students receive email notification that (a) each student has been awarded a ticket and (b) how and by what deadline to claim their ticket.

1.4.1 Students then have two (2) days to claim their ticket by printing the ticket.

1.4.2 Following the two-day claim period for students who registered for tickets, additional students who desire to attend the game can claim any available tickets during the print-on-demand period up until the start of the second half.

1.4.3 Students who claim a ticket but later decide not to attend the game for whatever reason must cancel their ticket online no later than 12:00 noon one day prior to game day to avoid losing Loyalty Points (see 4.0 for details)

1.5 If a greater number of students register for tickets than the number of tickets available, then Loyalty-Based Distribution is automatically initiated (see 2.0 for details)

3.1 Loyalty Points are awarded based on attendance at home football and men’s and women’s basketball games, which is tracked via handheld scanners at the student entrances at Williams-Brice stadium and the Colonial Center.

3.1.1.1. Zero (0) Loyalty Points are earned simply for registering for a student ticket or claiming a student ticket that has been awarded.

3.1.1.2 A student’s total number of Loyalty Points can never fall below zero (0).

3.1.1.3 Attendance is required to earn Loyalty Points. Students must have their tickets scanned at the student entry gates at Williams-Brice stadium or the Colonial Center to earn Loyalty Points for attending a game.

3.1.1.4 Scanners remain available at the student entry gates at Williams-Brice stadium until the start of the 3rd quarter of football games and at the Colonial Center under the start of the second half of basketball games. Students with valid tickets and USC IDs may still gain admission after these times, but will not earn Loyalty Points for having attended the game.

3.1.2 Two (2) Loyalty Points are earned for attending non-Southeastern Conference (SEC) game

3.1.3 One (1) Loyalty Point is earned for attending a Southeastern Conference (SEC) game

3.2 Loyalty Points are not sport-specific. Points accumulated by attending football and men’s and women’s basketball games can apply to registration for either sport.

3.3 10% of the total Loyalty Points accumulated over the academic year are rolled over to the following year. (Accumulated no-shows do carry over from year-to-year. See 5.0 for details).

3.4 The Cap date will be the first day of class each fall semester. This date is the maximum number of loyalty points students can accumulate throughout the academic year.

3.5 Students who attend games as official members of the USC Marching Band, Varsity athletes, University Ambassadors, etc. will be granted Loyalty Points for those games. These students should contact their advisor who will in turn provide the Ticket Office with a list of names in order to activate their Loyalty Points. These students will not participate in the distribution.

3.6 Students have five (5) working days after attending each home game to verify they received the appropriate number of Loyalty Points for attendance. Appeals should be made to the Office of the Associate Vice President for Student Affairs within the five day limit. After five days, the number of Loyalty Points becomes permanent in their record. The Student Ticket Advisory Committee will handle the appeal process.

4.1 Students who claim a tickets but later decide not to attend the game for whatever reason must cancel their ticket online no later than 12:00 Noon one day prior to game day to avoid losing Loyalty Points.

4.1.1 For Southeastern Conference games (SEC), one (1) Loyalty point is deducted if a student claims a ticket but (a) does not attend the game and (b) cancels the ticket before gates open on game day, but after the ticket cancellation deadline of 12:00 Noon one day prior to game day.

4.1.2 For non-Conference games, two (2) points are deducted if a student claims a ticket but (a) does not attend the game and (b) does not cancel the ticket before the gates open on game day.

5.1 Students are limited in the number of times per season and the total number of times during their South Carolina careers that they can be a no-show for games. Each student no-show results in another student without a ticket who is denied the opportunity to attend a game.

5.1.1 Students who accumulate two (2) no-shows in one football season will be ineligible for tickets the remainder of the season.

5.1.2 First-year students will protected for the first game of the season by not losing points.

5.1.3 Students who accumulate five (5) total no-shows in football during their South Carolina careers will be ineligible for tickets for the remainder of their careers at the University of South Carolina.

5.1.4 Students who accumulate four (4) no-shows in one basketball season (including men’s and women’s basketball) will be ineligible for loyalty-based distribution.

5.1.5 Students who accumulate eight (8) total no-shows in basketball during their South Carolina careers will be ineligible for tickets for the remainder of their careers at the University of South Carolina.

6.1 Basic Requirements: Admission to all football and men’s and women’s basketball home games requires that students present: (a) their valid student ticket and (b) their valid Carolina Card.

6.1.1 Each student ticket has printed on it (a) a unique barcode (1 of 30,000,000 per game) and (b) the student’s name.

6.1.2 Student tickets are non-transferrable. Students cannot buy, sell, or transfer student tickets to other students, non-students, or any other person. This is designed to eliminate the scalping of student tickets.

6.1.2.1 Student A cannot gain admission using the student ticket of Student B

6.1.2.2 Student A cannot gain admission using the Carolina Card of Student B

6.1.2.3 In the event that a student ticket is duplicated, only the first ticket (barcode) scanned at the student gate will be admitted—all duplicated tickets will be denied admission. Therefore, it is in students’ own interest not to duplicate their tickets.

6.2 All student tickets for football are reserved seating. This enables students to sit with friends and select their preferred seat location within the student sections at Williams-Brice stadium. Student tickets for men’s and women’s basketball are general admission seating at the Colonial Center.

6.3 Students should enter Williams-Brice stadium at Gates 11,12, 13 and the Colonial Center through the College Street entrance.

7.1 Students can check their enrollment status with the Office of the Registrar on the 3rd floor of Petigru College from 9:00 AM to 5:00 PM, Monday through Friday.

8.1 Students who violate provisions of the student ticket distribution policy will referred to the Student Ticket Advisory Committee for review.

8.1.1 Students will receive a minimum suspension of 2 games, directly following the game in which the violation occurred.

8.1.2 Repeat violators of the student ticket policy will be suspended from all South Carolina football and men’s and women’s basketball games for one calendar year from which the violation occurred.

8.1.3 Students will have the right to appeal all violations of the Student Ticket Policy

8.1.4 Students may also be referred to the Office of Student Judicial Programs (OSJP) and, when necessary, to the USC Police Department for additional penalties.

8.2 Violations that will result in suspension and possible referrals include, but are not limited to:

8.2.1 The sale or attempted sale of student tickets.

8.2.2 The duplication, replication, or alteration of student tickets

8.2.3 The presentation of a false, duplicated, replicated, or altered Carolina Card, or the Carolina Card of another student, at the student entry gate.

8.2.4 Gaining or attempting to gain unauthorized access to the online student ticket distribution system or the personal account of another student.

8.2.5 Violations of stadium rules.

8.3 Students found responsible for violations of the student ticket distribution policy by the Office of Student Judicial Programs or convicted of a criminal act related to the student ticket distribution policy, face the loss of all accumulated Loyalty Points in football and men’s and women’s basketball, in addition to other penalties.