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FREQUENTLY ASKED QUESTIONS
 
How do I contact the Department of Veterans Affairs?
Student may inquire about the status of a pending claim through the Atlanta Regional Office Claim inquiry.  Students may also contact the DVA at 1-888-442-4551.
 
How will the DVA pay for tuition?
All students who recieve veterans' educational benefits are responsible for the same tuition policies as other USC students.   Tuition policies are in the master schedule which is distributed by USC.  The DVA will not send money to USC for a student's tuition.  The money students receive from DVA is considered a benefit, not tuition reimbursement.  Money from educational benefits will be mailed directly to the student or deposited into the student's bank account.
 
Does the Veterans Services Office determine or know the specific dollar amount of a Student's entitlement?
Please consult the following Dept. of Veterans Affairs Website for Benefit paycharts:

http://www.va.gov/education/benefits.htm

For more specific information the student should contact the Department of Veterans Affairs at 1-888-442-4551.
 
Does the USC Veterans Services Office know when money is sent to Students?
NO.  For specific information the student sould contact the Atlanta Regional Processing Office at 1-888-442-4551.   Changes in enrollment status or address can delay payment.
 
Do all students have to submit a Enrollment Certification Request every semester?
No.  An Enrollment certification must be turned in before the fall semester indicating that years enrollment including spring enrollment.  Active Duty students and students taking classes at less than 1/2 time rate must fill out.
 
Do students have to report all changes in schedule (drop/add)?
Yes.  Students must report any changes in class schedule within two business days to avoid  over/under payment of benefits.

 

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